The Chiropractic Assistants at BackFit Health + Spine clinics are required to be certified by the state. BackFit Health + Spine shall provide the necessary training courses, seminars, and continuing education at no cost to the employee. The Chiropractic Assistant is responsible for assisting the Clinic Director in the daily tasks of the corporate clinic. The Chiropractic Assistant are also responsible for supervising and training of all new chiropractic assistants in the performance of their tasks and responsibilities.
The Chiropractic Assistants are required to wear black scrubs with BackFit Health + Spine logo. Employee is responsible for the purchase of the uniform, and the company embroiders the logo.
Core Qualifications
- Give a good impression – cheerful and willing to anticipate patient’s needs.
- Excellent communication skills.
- Exceptionally organized.
- Detail-oriented especially when it comes to paperwork.
- Strong understanding of chiropractic field.
- Able to assist patients who require additional help.
- Patient Education- Helping patients understand the chiropractic approach as a better way to improving overall health.
- Patient Management- Schedule patients, answering phones, collecting fees, directing patient flow and answer patient questions.
- Assist with any additional duties required by the Manager.
- Maintain cleanliness within the office.
Supervision Received
The Chiropractic Assistant reports to the Manager at each BackFit Health + Spine clinic and if the Manager is not available then the Chiropractic Assistant would report to the Clinic Director. However, if the Clinic Director is not available then the Chiropractic Assistant would report to the Manager or Director of Clinical Operations.
Duties and Tasks
- Responsible for organizing patient appointment schedule each day and keeping doctor updated on status of each appointment.
- Responsible for new patient orientations and addressing any questions or concerns of all chiropractic patients.
- Recommend our services, educate patients, and offer products.
- Obtain vitals, medical history, and intakes of all chiropractic patients.
- File patient records, make follow up calls to patients and follow up on any referrals.
- Reviewing insurance verifications with patients and collect payment.
- Assist Manager with filing and tracking insurance claims as well as outstanding receivables from other patients.
- Assist with any additional duties required by the Manager.
- Cross-train with other departments of the clinic.
- Maintain cleanliness throughout the office.
- Attend all required trainings and meetings.
Hours of Operations
Hours of operations for BackFit Health + Spine Clinics are as follows:
| Monday | 9:00 AM to 1:00 PM | 3:00 PM to 6:00 PM |
| Tuesday | 3:00 PM to 6:00 PM** | |
| Wednesday | 9:00 AM to 1:00 PM | 3:00 PM to 6:00 PM |
| Thursday | 9:00 AM to 1:00 PM | 3:00 PM to 6:00 PM** |
| Friday | 9:00 AM to 1:00 PM | |
| Saturday | TBD |
**Varies with training
All offices have a pre-shift meeting 30 minutes prior to each shift. All staff members are expected to be at these meetings.
It is the policy of BackFit Health + Spine and its offices /subsidiaries that employment decisions shall be based on merit, qualifications, and competence. Except where required by law, employment practices shall not be influenced or affected by virtue of an applicant’s or employee’s race, color, religion, gender, national origin age, disability or any other characteristic protected by law. Any relevant information to comply with ADA is provided by the company, as far as the entrance, access to the counter, bathrooms are equipped with handle bars.
*By signing below, I also acknowledge that if I have not been CA certified yet, I will complete the CA certification course, and if I am not with the company for 12 months, I will be required to repay the company for this certification via payroll deduction.
